Rated 9.8 Out of 10 — Award-Winning Home Care in Cheltenham
Families across Cheltenham have rated SW Domiciliary Care the highest-scoring care provider in our group. Every rating comes from a verified review on homecare.co.uk — written by someone who has experienced our care first-hand.
9.8/10
homecare.co.uk rating
21
verified family reviews
Good
CQC rating
Our Rating
What a 9.8 Rating Actually Means
A score of 9.8 out of 10 on homecare.co.uk places SW Domiciliary Care among the highest-rated home care providers anywhere in the country. That number is not something we chose or calculated ourselves. It is the combined verdict of 21 families and clients who took the time to share their honest experience of our service.
homecare.co.uk verifies every review to ensure it comes from a genuine client or close family member. Nobody can pay for a better score, and nobody can remove a negative one. For families in Pittville, Montpellier, Charlton Kings, Prestbury, Leckhampton and beyond, that independence is what gives the rating its weight.
Kasha Patrzykowska, our registered manager, reads every single review personally. When someone takes the time to write about the care their parent or partner received, our team treats it with the seriousness it deserves. Positive feedback is shared with the carer who earned it. Constructive feedback becomes part of our next team meeting.
National Recognition
Top 20 Small Home Care Groups — UK 2025
In May 2025, SW Domiciliary Care received national recognition when our parent company, Aggregatis Healthcare Ltd, was named one of the Top 20 Small Home Care Groups in the United Kingdom. The award, issued by homecare.co.uk, is based entirely on verified reviews from the families and clients each company supports.
“This recognition honours the compassion, dedication and professionalism of our frontline teams, who support people at home with dignity, warmth and respect.”
Gus Saggu, CEO — Aggregatis Healthcare
For a small team of 20 carers working across Cheltenham and the surrounding Gloucestershire villages, this kind of recognition carries real meaning. It confirms that the standard of care delivered inside people’s homes in Pittville, Montpellier, Charlton Kings, Prestbury, Leckhampton is among the best in the country — measured not by inspectors, but by the families who live with it every day.
Small Team, Big Standards
Why Fewer Carers Can Mean Better Care
Some families worry about choosing a smaller provider. Will there always be someone available? What happens if a carer is ill? These are fair questions, and ones we hear regularly from families in Charlton Kings and Prestbury when they first get in touch.
The truth is that a smaller team gives us something larger agencies struggle to offer: consistency. Your parent sees the same faces, week after week. Our carers know that Mrs Davies prefers her tea with one sugar and no milk. They know that Mr Patel likes to sit in the garden after lunch when the weather is kind. That kind of knowledge does not come from a care plan — it comes from a relationship built over months.
Our about page explains how SW Domiciliary Care was founded in 2017 with the goal of providing home care that feels personal rather than procedural. Every member of our team is trained, DBS-checked, and matched to clients based on personality as much as skill. We believe that is why families rate us so highly, and why the CQC continues to rate us as Good (CQC registration: 1-6720068087).
If you would like to read what families say in their own words, our full set of verified reviews is available on homecare.co.uk. You can also learn more about our care services in Cheltenham.
Thinking About Care in Cheltenham?
There is no obligation and no pressure. Call our team on 01242 352 554 or email info@swcare.co.uk for a friendly conversation about what support might look like for your family.