Cookie Policy

Last updated: March 2026

This Cookie Policy explains how SW Domiciliary Care Ltd (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website. It should be read alongside our Privacy Policy.

What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They help the website recognise your device on subsequent visits and are widely used to make websites work more efficiently and to provide information to the site owners.

How We Use Cookies

We use cookies to distinguish you from other visitors, to provide you with a good experience when browsing our website, and to improve our site over time. We use the following categories of cookies:

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable basic features such as page navigation, access to secure areas, and remembering your cookie consent preferences. These cookies do not collect personal information and cannot be disabled.

Analytical / Performance Cookies

These cookies help us understand how visitors use our website by collecting anonymous information such as which pages are visited most often, how long visitors spend on each page, and whether any error messages appear. This helps us improve how our website works. We use Burst Statistics for privacy-friendly analytics that does not share data with third parties.

Functionality Cookies

These cookies remember choices you make (such as text size or other preferences) so we can provide a more personalised experience. The information collected by these cookies is anonymised and they cannot track your browsing activity on other websites.

Cookie Consent

When you first visit our website, a cookie banner will appear asking for your consent. You can choose to accept or reject non-essential cookies. Strictly necessary cookies will always be active as they are required for the website to function.

Our cookie consent is managed by Complianz — a GDPR-compliant cookie consent plugin. You can change your cookie preferences at any time by clicking the cookie settings link in the footer of any page.

Your Rights

Under UK GDPR, you have the right to:

• Accept or reject non-essential cookies when first visiting our site
• Change your cookie preferences at any time via the cookie settings link
• Delete cookies already stored on your device through your browser settings
• Browse with cookies disabled, though some website features may not work correctly

Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. You can usually find these in the “Options” or “Preferences” menu. You can set your browser to refuse cookies or delete certain cookies. Please be aware that disabling cookies may affect the functionality of this and many other websites.

Third-Party Cookies

Some cookies on our site are set by third-party services that appear on our pages. These include:

• Google Maps — embedded maps showing our office location
• CQC Widget — our official Care Quality Commission rating display

We do not control these third-party cookies. Please refer to the relevant third party’s website for more information about their cookies.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about our use of cookies, contact us:

• Email: care@swcare.co.uk
• Phone: 01242 352 554
• Address: SW Domiciliary Care Ltd, Harley House, 29 Cambray Place, Cheltenham GL50 1JN

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data rights have been breached.